The standard in this category is always high so M&A Coachworks first time victory is particularly noteworthy.
This is a family-owned company, which has been trading for nearly half a century, and repairs some of the most expensive and exclusive cars on Britain’s roads.
It found a way to increase profitability while reducing throughput by concentrating on the most exotic vehicles, while showing an innovative approach to aftersales and investment that won special praise from the Motor Trader judging panel.
This was no mean feat, given that every shortlisted Bodyshop staked a strong claim to secure top honors, and two had been previous winners.
M&A, began trading from a picturesque central London archway location, where it is still headquartered. This is inside the Congestion Charge Zone, but as M&A has full Porsche accident repair accreditation, and as many exotic car owners are central London-based, it has no plans to move.
However, M&A has since opened a state-of-the-art facility in Hertfordshire, where it repairs hyper cars made by the likes of Bentley, Lamborghini, Ferrari, and McLaren applying sophisticated aftercare to look after the most demanding car makers and owners.
Clients are dealt with by on-site call centre staff, can visit M&A and be taken through what will happen to their vehicles in a boardroom like environment. The judging panel was particularly impressed with the sophisticated CSI systems the company had put in place, the remote Bodyshops embedded with Home Counties Porsche dealers and some imaginative plans for future expansion.