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Accident Management

You don't choose to have a vehicle accident but you do have the right to choose who will repair your vehicle.

Insurance companies will encourage their customers to use their own network of repairers purely to keep their own costs down.

This means your vehicle may be repaired by a non-Manufacturer approved repairer.

It is highly advised to use manufacturer approved repairers and not necessarily insurance approved. Only repairers approved, accredited or recommended by the vehicle manufacturer have access to training, approved equipment and tooling, repair methods and data that are critical in returning the vehicle to the exacting and original specification.

Your right to choose who repairs your vehicle was confirmed by a directive from the Office of Fair Trading issued in 1993, so we would encourage that you to contact a manufacturer approved repairer to handle your claim. M&A Coachworks are approved, accredited or recommended by the following Manufacturers: -

Aston Martin, Ferrari, Porsche, Maserati, Bentley, McLaren and Lamborghini.  

Call one of our customer service team who will guide you through the whole process, and, in non-fault cases provide a like for like replacement vehicle.

If you have been involved in a motor accident that is not your fault you are entitled to an appropriate equivalent motor vehicle, the cost of which should be covered by the responsible party’s insurer.
As well as providing a replacement like for like vehicle M&A will assist you in recovering your excess, and any out of pocket expenses.

Our Mobility Assurance Program is a service that is committed to getting you mobile as quickly and effortlessly as possible, administers the claim and repair process with the utmost urgency and to the highest repair quality.

M&A has a dedicated concierge service to guide you through the process from start to finish.

The Benefits of M&A dealing with your claim instead of your insurance company: -

No Excess – Your insurance company may ask you to pay your excess up front
Equivalent or Better Car – Your insurance company may provide an inferior temporary car
Protect Your No Claims Bonus – Insurance Companies often share liability instead of fighting your corner resulting in the loss of your no claims bonus
Legal Representation - We arrange appropriate legal representation so you can claim any lost earnings compensation
Manufacturer Accredited Repair - Your Car is repaired by a Manufacturer Approved Repairer

Call our customer care team for free advice on how best to deal with your claim

Why M&A?

Only The Best Body Repairers

The latest range of Porsche models, such as the Taycan, Boxster, Cayman, Macan and 911, comprise a high proportion of aluminium as well as steel in their body shell construction, for reasons of both efficiency and driving dynamics. The lighter weight of aluminium contributes towards fuel economy-focused weight savings.
In turn, increasingly advanced construction materials and processes mean that only the best body repairers are set up to attend to these vehicles properly.

The Exact Manufacturer Specification

  • The official repairers for the new Taycan electric vehicle.
  • Regular training courses at the Porsche Training Academy.
  • The tooling, equipment, data and parts are only issued to Porsche recommended repair centres.
  • Guaranteeing your vehicle will be reinstated to its pre-accident condition using the exact manufacturer specification.

Awarded For Workmanship

In 2019 M&A Coachworks won the Motor Trader Bodyshop of the Year and Bodyshop Magazine Specialist Bodyshop of the Year.
All our repairs are covered by our Lifetime Guarantee as well as maintaining the manufacturers own perforation warranty.

Our Locations

M&A Coachworks London
M&A Coachworks Hertfordshire
M&A Coachworks Berkshire
M&A Coachworks Snetterton

We'll Call You